A friend of mine wanted to share his experience with the new Lightspeed inet service. So i am posting his article, i think it will shade some light on their services. BEFORE u subscribe to them read this:
I was very happy to know that the unlimited Internet is back to Bahrain, thanks to Batelco for applying a downloading limit which has sent us ages back in technology.
So when I first read about Light Speed ad on the newspapers I directly went and subscribed in their service and all the fun began! They disconnected me from Batelco’s internet “which was the right thing to do since I already had Batelco’s internet on the same line I wanted the new internet to be on” and while they promised me that ill be getting the internet service after two days from disconnecting Batelco, I was left without internet for nearly a MONTH!!! Imagine one month without being able to check your email and being totally disconnected!! so after a month I was happy that the internet finally worked, the speed I subscribed for is 1mb but the actual speed that I’m getting is maybe around 256kb!! And it worked for two days and it went out for another week!! It came back for a day again it went out!! And the dilemma is still continuing.
I work from 8 till 5 and when I go home I like to surf the internet and check my email, and this is the only time I can know if the internet is working or not, so if I come back from work and see that the internet is not working I would naturally try to call Light Speed and guess what! Nobody will answer your phone call!!! They don’t have a help desk or a hotline.
Now thanks to companies like Light Speed which makes Companies we hate the most like Batelco Look so good and so professional.
So when I first read about Light Speed ad on the newspapers I directly went and subscribed in their service and all the fun began! They disconnected me from Batelco’s internet “which was the right thing to do since I already had Batelco’s internet on the same line I wanted the new internet to be on” and while they promised me that ill be getting the internet service after two days from disconnecting Batelco, I was left without internet for nearly a MONTH!!! Imagine one month without being able to check your email and being totally disconnected!! so after a month I was happy that the internet finally worked, the speed I subscribed for is 1mb but the actual speed that I’m getting is maybe around 256kb!! And it worked for two days and it went out for another week!! It came back for a day again it went out!! And the dilemma is still continuing.
I work from 8 till 5 and when I go home I like to surf the internet and check my email, and this is the only time I can know if the internet is working or not, so if I come back from work and see that the internet is not working I would naturally try to call Light Speed and guess what! Nobody will answer your phone call!!! They don’t have a help desk or a hotline.
Now thanks to companies like Light Speed which makes Companies we hate the most like Batelco Look so good and so professional.